Helpdesk
Until now only large organizations had the luxury to maintain a service desk to answer questions and help sort out problems faced by the system users.

Until now only large organizations had the luxury to maintain a service desk to answer questions and help sort out problems faced by the system users. In a successful organization everyone needs to perform efficiently and be fluent in the use of office tools they have been provided to perform their job functions.

With BeCloud Help, a subject area expert is always a phone call away to help your staff get their work done effeciently. Help desk is open between 8:00AM and 5:00 PM (Central Standard Time). You can request help by phone or by logging into our ticketing system.

BeCloud Help provides service and support with software use and network and desktop problems.

Network

PC Networking Network Connectivity Configuration Wireless Wireless 802.11 Connections PDA's-Palm OS and Windows OS Blackberry Active Sync Citrix/Presentation Servers

Peripherals

Printers, Drivers and Queues General PC Hardware Diagnosis Database Connectivity

Office Suites

Microsoft Office 2000/XP/2003 Lotus Smartsuite for Windows

Browsers

Internet Explorer 4.0 and above Netscape Communicator/Navigator

Email

Microsoft Outlook 2000/XP/2003 Microsoft Outlook Express Wireless

Utilities and Antivirus

McAfee Antivirus Norton Antivirus Norton Utilities for Mac AVG Antivirus

Word Processing

Microsoft Word 2000/XP/2003 Wireless

Database

Microsoft Access 2000/XP/2003 SQL Server

Spreadsheets

Microsoft Excel 2000/XP/2003 Lotus 123 for Windows

Spreadsheets

Network connectivity Password resets General PC hardware diagnosis Printers, drivers, and queues User account administration

Desktop Publishing

Adobe Acrobat and Reader for PC Adobe Acrobat and Reader for Mac Adobe Illustrator for Mac Adobe Photo shop for PC Adobe Photoshop for Mac Adobe Streamline for Mac

Graphics

Lotus Freelance Graphics Microsoft FrontPage Microsoft Powerpoint 95/97/2000/XP/2003 Microsoft Visio QuarkXpress for Mac

Desktop Operating Systems

Microsoft Windows Vista Microsoft Windows XP Microsoft Windows 2000 Microsoft Windows NTs

Wireless

Wireless 802.11 Connectivity PDA's – Palm OS Blackberry

Recent Blog Posts

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50 most Valuable Brands of 2017

        BeCloud was named one of the 50 Most Valuable Brands of the Year 2017 by Silicon Review.    We are humbled and honored by this recognition.  Thanks to all our Customers, Vendors and Employees.  We promise to continue laser-like focus on adding business value to our solutions and services.   http://thesiliconreview.com/magazines/the-number-one-managed-it-services-provider-in-mississippi-becloud-llc-/

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Becloud is Recognized for Excellence!

Recognized for Excellence two years in a row! March 8, 2017 --Becloud LLC, announced today that CRN has named BeCloud LLC. to its 2017 Managed Service Provider (MSP) 500 list in the Pioneer 250 category.  The MSP Pioneer 250 list recognizes North American solution providers with cutting-edge approaches to delivering managed services.  BeCloud IT services assists companies of all sizes to implement technology effectively by maintaining performance and security. BeCloud also helps customers navigate digital transformation initiatives.  We  provide Amazon Cloud, Microsoft...

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BeCloud, LLC Named to CIOReview’s 100 Most Promising Microsoft Solution Providers 2016

    FREMONT, CA—October 26, 2016— BeCloud, LLC has announced today that it has been selected as one of the 100 Most Promising Microsoft Solution Providers 2016 by CIOReview. “It’s a great honor to announce BeCloud, LLC as one among the 2016’s 100 Most Promising Microsoft Solution Providers,” said Jeevan George, Managing Editor of CIOReview. “BeCloud, LLC has helped companies of all sizes optimize their storage servers, and networks- with a client focused commitment to services and support unmatched in the industry.” BeCloud specializes in...

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Computer Maintenance Tips

     Computer Maintenance Tips  Computer failures can cause unnecessary productivity loss and can be a real hassle. Most computer techs agree that many of the issues that they encounter can be avoided with basic Preventative Maintenance. Physical Maintenance, Systems Maintenance, and Systems Security are all a part of Preventative Maintenance. They will not only assist in avoiding some major issues, but also enhance the performance and overall health and longevity of your computer. Physical Maintenance  Keeping your PC clean plays a very important role in...

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3000 Old Canton Road,
Suite 450
Jackson MS 39216
Tel: (769) 218-8426
Fax: (877) 205-7134