Privacy Policy
BeCloud respects your privacy and is committed to maintaining the privacy and confidentiality of personal data we collect. The purpose of our Privacy Statement is to demonstrate our firm commitment to the privacy and protection of all persons who provide personal data to BeCloud and its affiliates

 

 

BeCloud respects your privacy and is committed to maintaining the privacy and confidentiality of personal data we collect. The purpose of our Privacy Statement is to demonstrate our firm commitment to the privacy and protection of all persons who provide personal data to BeCloud and its affiliates. This Privacy Statement describes the ways we collect information from and about you, and what we do with the information, so that you may decide whether or not to provide information to us.

BBy visiting BeCloud websites or otherwise providing your personal information to BeCloud via any other means, you are accepting and consenting to the practices described in this Privacy Statement.

For purposes of this Privacy Statement, the term "visitor" includes visitors to our website who are not yet customers, those who become customers, as well as those who do not become customers, whether you upload information to our website, download it, or are merely visiting our websites. You can choose not to provide certain information when using our website but then you might not be able to take advantage of many of its features.

1.What do we collect and where?

The information we collect may include your personal information, such as your name, contact information, financial account numbers, IP addresses, Live Chat Messages, telephone conversations, product and service selections and orders or other things that identify you individually. Generally, we may collect information about you in the following manners:

  • you may provide your personal information to us via chat, email or other written correspondence, telephone calls, web-based forms, or other means;
  • we use automated technical means to collect information about all website visitors, for example by use of cookies; and
  • via third-party providers.

Web Visit

    You may visit our websites in any of the following ways:
  • By using your browser to navigate to our websites including (but not limited to) www.becloudit.com and www.mybecloudit.com (the “Websites”);
  • By viewing an advertisement displayed on a third-party website that is served content by our web server;
  • By viewing an email that is served content by our or a third-party web server.

When you visit our Websites, our server logs your IP address (unique network addresses), the time and duration of your visit, and the time and duration of the pages on our Websites you view. If you arrive at our Websites by clicking a paid advertisement (including a paid search engine result) or a link in an email, then we will capture information that tracks your visit from that link. If you arrive at our one of Websites by clicking a non-paid source, such as link in a non-paid search engine result or an unsponsored link on another website, we may capture information that tracks your visit from that source, to the extent we are able to do so. We may also capture information about your computer system, such as your browser type and operating system.

We will likely place a cookie on your hard drive during the web visit. A cookie is a unique alphanumeric identifier that we use to help us identify the number of unique visitors to our Websites, whether or not those visitors are repeat visitors, and the source of the visits. Cookies cannot be executed as code or used to deliver a virus. Other servers cannot read them and personal information cannot be gathered from them. They are simply an identifier shared between you and us to allow us to improve the services we offer to you through our Websites. If you do not wish cookies to be placed on your computer, then they can be disabled in your web browser. The option to do so is normally found in your browser's "security settings" section. However, please note, permanently disabling cookies in your browser may hinder your use of our Websites as well as other websites and interactive services.

A web beacon, also known as a web bug, is a small graphic (usually 1 pixel x 1 pixel), that is embedded in a web advertisement, email, or page on our web site, but is invisible to you. When you view a page on our Websites, an email or an advertisement, your web browser will request the web beacon from a web server, which in turn will set a cookie in your web browser containing a unique identifier. This unique identifier will be linked to log information that is used to track your movements on our Websites in order to determine the effectiveness of content and advertising campaigns.

We do not collect personal information about you as part of a web visit, but web visit information may be tied to other information (including personal information) we collect from you via chat, web forms, and the other means we describe in this Privacy Statement.

Our advertising agencies may also use web beacons and cookies to track your activity on our Websites originating from the advertisement. However, we will not provide your personal information to our advertising agencies. Our advertising agencies maintain their own privacy policies, and you should also review those.

Links to non-BeCloud Websites

We may provide links to third-party websites for your convenience and information. The privacy practices of those sites may differ from BeCloud practices and are not controlled by BeCloud and covered by this Privacy Statement. We do not make any representations about third-party websites. We encourage you to review their privacy policies before submitting your personal data.

Sensitive Information

We will not intentionally collect or maintain, and do not want you to provide, any information regarding your medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs or other sensitive information.

Children's Online Privacy Protection

Our services are not designed for or directed to children under the age of 13, and we will not intentionally collect or maintain information about anyone under the age of 13.

2. What do we use this information for?

Personal Information

We may use your information to process your service requests, handle orders, deliver products and services, process payments, communicate with you about orders, provide access to secure areas of the Websites, recommend merchandise and services that might be of interest to you, to personalize your visit to our Websites, and to enable us to review develop and continually improve the products services and offers we provide online. We also use this information to prevent or detect fraud or abuses of our Websites and to enable third parties to carry out technical, logistical or other functions on our behalf.

Contact Information

We use visitor information to send information about our company to visitors and to get in touch with them when necessary. We also use the information we collect to improve the content of our Websites and as training aides for our employees. Visitors are given the choice to provide contact information at the point when we request your information.

Financial Information and payment card details

We may ask visitors to enter credit card or account information in order to process orders for services placed with BeCloud or its affiliates. Financial information provided via our Websites or via the MyBeCloud portal is transferred over a secure connection. We collect this information on a transaction-by-transaction basis and will not authorize the release of the information with anyone not directly involved in processing the transaction. This information may be encrypted and stored for logging purposes in accordance with applicable regulatory requirements.

Credit card numbers are used only for processing payments and are not used for any other purposes. When we use third-party service providers for credit card processing services we will enter into a written agreement with such third party ensuring appropriate security and confidentiality measures are in place in safeguarding your personal data.

We use web visit information to measure interest in and develop our web pages and marketing plans, customize the content you view on your web visits based on your activity on past visits, and administer our Websites.

We use the visitors' IP addresses to help diagnose problems with our servers, and to administer our Websites.

We use cookies to help us recognize visitors as unique visitors (just a number) when they return to our Websites For example, if there are 1,000 visits to our Websites on a certain day, we can use cookies to discover how many of those visits were made via the same browser (same visitor). We may also use the cookie to discover whether a certain visitor has visited our site more than once, and the source for each visit. We also use cookies to: allow us to tailor content or advertisements to match your preferred interest; avoid showing visitors the same advertisements repeatedly; compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our Websites (we cannot identify visitors personally in this way); and count the number of anonymous users of our sites.

We use web beacons to count the number of times that our advertisements and web-based email content are viewed. We combine web beacon information with cookies to track activity on our Websites originating from advertisements and web-based email content.

We use information you provide to us via telephone calls, chat, email, web forms and other communications to correspond with you about services you may be interested in purchasing. If you elect to purchase a service online using a web form, we will use the information to establish your account. Information you submit in writing, such as chat, email, and web form information is archived and may be tied to information that we collect about your web visits. Your telephone call may be recorded for training purposes and we may enter information you provide via telephone into our systems to use for the purposes described in this paragraph.

3. Disclosure of Personal Information

Personal information we gather is for internal use only and will not authorize the release of this information to anyone outside BeCloud (except to third-party service providers to BeCloud who perform functions on our behalf, but in such event personal information will only be shared to the extent reasonably necessary to perform their functions and they will not be authorized to use it for any other function), unless you have consented to such disclosure.

Should you breach our terms and conditions or website terms, or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. In particular, we may release the information we collect to third parties when we believe it is appropriate to comply with the law, to enforce our legal rights, to protect the rights and safety of others, or to assist with industry efforts to control fraud, spam or other undesirable conduct.

We may release the information we collect to third parties, where the information is provided to enable such third party to provide services to us, provided that the third party has agreed to use at least the same level of privacy protections described in this Privacy Statement, and is permitted to use the information only for the purpose of providing services to us.

4. Opting out of communications

BeCloud gives you an opportunity to chose to opt out of personal data being disclosed to third parties for a purpose incompatible with the purpose for which it was originally collected (except for meeting applicable legal requirements or permitting third-party service providers who perform functions on our behalf as described in section 3 of this Privacy Statement), including your opting out of receiving future marketing mailings. We will not use your contact information to correspond with you about our services if you ask us not to. Please send your request to This email address is being protected from spambots. You need JavaScript enabled to view it. or write us at Compliance Officer, BeCloud, LLC, 3000 Old Canton Road, Suite 450, Jackson, MS 39216. Please note that it may take up to 10 days to remove your contact information from our marketing communications lists, so you may receive correspondence from us for a short time after you make your request.

5. Security of your information

BeCloud is committed to industry concerning security measures to prevent the loss, misuse and alteration of the information in our possession. We use various security measures to protect the information we collect, as appropriate to the type of information, including encryption, firewalls, and access controls. We store information you provide to us on a computer system located in a controlled facility with a limited access. Visitor textual information is encrypted during transmission, our company databases are accessible only by BeCloud employees, contractors and agents on a need-to-know basis who have entered into and are bound by a confidentiality and nondisclosure agreement with BeCloud.

6. Data Integrity

Personal data we collect is relevant for the purposes for which it is to be used. BeCloud takes reasonable steps to ensure that data is reliable for its intended use, accurate, complete, and current.

7. Right to access your personal information

If you believe that any personal information we have about you is incorrect, or is, has been, or might be used inappropriately, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. , and we will take steps to correct or delete the information, or restrict its use, as appropriate.

8. Verification

BeCloud utilizes the self-assessment approach to assure its compliance with its Privacy Statement. BeCloud regularly verifies that the Privacy Statement is accurate, comprehensive, prominently displayed, completely implemented and conducts its self-assessment on an annual basis to ensure that all relevant privacy practices are being followed. Appropriate employee training is in place and internal procedures for periodically conducting objective reviews of compliance are in place. A statement verifying this self-assessment is signed by a corporate officer or other authorized representative at least once a year.

9. Inquiries or complaints

If you have a question or complaint about this Privacy Statement or our information collection practices, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or write us at Compliance Officer, BeCloud, LLC, 3000 Old Canton Road, Suite 450, Jackson, MS 39216. We will investigate the matter and are committed to resolve any privacy concerns that you may have.

10. Changes

Our business changes constantly and our Privacy Statement may also change from time to time. You should check our Websites frequently to see recent changes, however, we will never materially change our policies and practices to make them less protective of personal information collected in the past without your prior consent.

© BeCloud, LLC
Revision: 11/07/2013

 

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3000 Old Canton Road,
Suite 450
Jackson MS 39216
Tel: (769) 218-8426
Fax: (877) 205-7134